Betting should be entertainment — not a burden. Must Play believes every member has the right to play safely and responsibly. Use our tools and guidelines to keep your gaming experience healthy and enjoyable.
We're always here to help you maintain healthy gaming habits
On Must Play, you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Increasing a limit requires a 24-hour cooling period — this is there to protect you.
Decide how long you want to play before you start. Must Play's session timer will alert you when your set time is up. You can also enable automatic logout at the end of a session — a handy way to stay in control.
Need a breather? Must Play offers cooling-off periods ranging from 1 day to 6 weeks. During this time, you won't be able to log in to your account — a healthy way to step back and return with a clear head.
If you feel your gaming is getting out of control, use Must Play's self-exclusion tool. You can close your account for anywhere from 6 months to permanently. All marketing communications are also suspended for the duration of your self-exclusion.
Your Must Play dashboard shows your total betting spend, win/loss stats, and session time. With clear data at your fingertips, you can make informed decisions about how much further you want to play.
Must Play's responsible gaming team is available 24/7. If you feel like things are getting a bit out of hand, visit our Help Center for immediate assistance.
Responsible play means keeping betting a controlled and enjoyable form of entertainment — where you stay in charge of your decisions and your personal life, relationships, and finances remain unaffected.
Must Play believes that with the right information and tools, every member can enjoy gaming responsibly. Responsible gaming isn't about stopping — it's about staying within healthy limits and still having fun.
A few core principles of responsible gaming that Must Play stands behind:
Must Play is more than just a betting platform — we genuinely care about the overall well-being of our members. Our commitment to responsible play extends across many areas:
The signs below indicate that betting may be becoming a problem. If you or someone you know is showing these signs, seek help right away:
If you notice these signs, don't blame yourself — this is a health issue, not a character flaw. Seeking help takes courage.
Answer the questions below to get an honest picture of your gaming habits. Be truthful — these results are for your eyes only.
Must Play offers several protective tools that you can access at any time from your account settings:
Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases take 24 hours to apply.
SetSet a maximum bet amount for any given period — a simple way to stay within your budget.
SetAfter a set period, an on-screen alert will appear showing how long you've been playing and how much you've spent.
EnableTake a break from 1 day to 6 weeks. All betting and deposits will be completely suspended during this period.
Take a BreakClose your account for 6 months or permanently. Your account cannot be reactivated during this period.
ApplySetting protective limits on Must Play is straightforward. Just follow these steps:
Must Play strictly prohibits anyone under 18 from using the platform. We have multiple measures in place to protect minors:
If you become aware of a minor using Must Play, please Help Center Let us know. We'll act promptly.
Dealing with a betting problem on your own can be tough — reaching out for help isn't a sign of weakness, it takes courage. Must Play is always here for you:
Remember — Must Play wants you to stay well and enjoy the experience long-term. Your happiness and well-being are our greatest reward.
Powerful tools like limit-setting, session tracking, and self-exclusion on Must Play keep your betting experience safe and enjoyable. Register today and be part of a culture of responsible gaming.